12:14 AM, Created on The following critical firewall event was detected: Critical Event. There is more and more evidence that points to some issue with logging - and all other issues is because of that. - FortiOS error HA interface monitoring registers the redundant interface to have failed only if all the physical interfaces in the redundant interface have failed. Device failover means that if a device fails, a replacement device automatically takes the place of the failed device and continues operating in the same manner as the failed device. You' re running 4.3.1, which is daring IMO. Execute the following command and check output1. IMHO you have only chances to open a support case if the behaviour is repeatable. Fortigate HA Configuration Configuring Primary FortiGate for HA 1. Ain' t too complicated. date=2011-09-01 time=14:34:00 devname=SE-OSD-FGT-001 device_id=FGT60C3G10013303 log_id=0105037901 type=event subtype=ha pri=critical vd=" root" msg=" Heartbeat device(interface) down" ha_role=master hbdn_reason=neighbor-info-lost devintfname=dmz a rule of thumb: stay one MR release behind the latest. 1. the active has encountered failure & will be replaced. Introduction Before you begin Overview What's new Log Types and Subtypes 02:39 PM, Created on ---------------------------------------------------- 3. I have configured HA Active-Passive mode and have used port 4 a.. get system ha status - Then note the SN of each firewall. Power off the replacement, connect all cables, and power on. Funny enough, when the cluster was up and running I pushed my customer to deliberately fail one of the units (i.e. 09-01-2011 HA Force Failover HA Master Slave Failover Slave Master . set group-name " FGT-HA" This determines the virtual MAC addresses of the cluster ports. HA settings looks like this on the " primary" : Select mode Active-Passive Mode 3. im on 4.2.8, and its very stable. When using an aggregate interface for the active/standby FortiLink configuration, make sure the FortiLink split interface is . Wait to return on line. set hbdev " dmz" 100 " internal4" 50 2. After that, configure identical values for cluster_ID (most important). The HA interface goes down and make the second firewall unassailable. set group-id 7 https://ipaddress. Yes we have a crossed TP cable on the DMZ port for HA traffic I have done the hb-lost-threshold/hb-interval change, and also changed the number of interfaces monitored to only two, one per switch-teer (internal, internet) - so we can detect that external main internetswitch is lost and make a failover, and also if the internal main networkswitch is down. from what it looks like the master has lost connectivity on both HA links simultaneously (' dmz' and ' internal4' ). FGCP HA - High . set override disable This is your weakest option IMHO. " ha-device-lost" is probably because there is no more CPU to run hatalk on. 2 x FGT60B, 4.0MR1 patch 10 Regards, Don View solution in original post. Hi again Then go to the GUI and you can actually set it as the Dedicated Management interface. In the background, FortiGate creates a hidden VDOM namedvsys_hamgmt. set override disable Thus a different IP address and administrative access settings can be configured for this interface independently. 09-20-2011 61000/41000 CLI commands. After enabling the service, an IP address will be blocked if it. Should these be under type=event?. From the System Information dashboard widget, select Configure settings in System > Settings.. You can also enter this CLI command: config system global. To start, I needed a Get console cable. It' s not obvious for everybody how to get to the slave' s CLI. 09-01-2011 miglogd runs at 25-50% cpu in average and makes all other tasks " high" - even login to WebGUI can be " down" for 15minutes some times. I have a cluster that seams to works OK, but still i get these messages; were pulled) - quite unlikely Heartbeat interfaces Fortinet suggests the following practices related to heartbeat interfaces: Do not use a FortiGate switch port for the HA heartbeat traffic. no ticket created yet OK, so the cluster just detects that HB packets were lost but the threshold is high enough to prevent a failover. . There are two approaches for diagnosing this problem. 08:19 AM, Created on There is no failover involved, the diag sys top doesnt show high cpu. Hi and thx for fast answers FGT60C-4.00-FW-build458-110627 Shutting down." Hi, 05-30-2014 no ticket created yet OK, so the cluster just detects that HB packets were lost but the threshold is high enough to prevent a failover. 02:39 PM, Created on Did you observe that the cluster has failed over? I will do that on Monday as well. 09-19-2011 Your options are Standalone (the default), Active/Active and Active/Passive. 09-01-2011 09-09-2011 01:07 PM, Created on The Per-Device Mapping dialog box opens. Search: Fortigate Ha Failover Testing. Message meets Alert condition .FortiGate-300D Mode: HA A-P Group: 240 Debug: 0 Cluster Uptime: 0 days 2:14:55 Cluster state change time: 2020-03-12 17:42:17 Primary selected . 1. FortiGate Solution HA Reserved Management Interface provides direct access (via HTTP, HTTPS, Ping, etc.) ---------------------------------------------------- If no HA interface is available, convert a switch port to an individual interface. 11:30 PM, Created on ; Go to System > HA and set the Mode to Active-Passive.Set the Device priority to a higher value than the default (in the example, 250) to make sure this FortiGate will always be the primary FortiGate. As long as you don' t find any other indication I' d bet on FortiOS failure. Created on 09-19-2011 Overclockers.co.uk Outspoken Orem, UT 4 months ago Failed Attempts to Log into my Synology NAS - Overclockers . - downgrade to 4.2.x if available for the 60C. We are only seeing user logoff events in the Authentication dashboard - there are no logons or failed login attempts etc. has too many failed login attempts . 2 x FGT60B, 4.0MR1 patch 10 This article describes HA Reserved Management Interface's VDOM information. VRRP is configured by creating a VRRP group with two or more FortiGates. 6. I would stay away from MR3, its not stable at all, i have seen memory leaks, log issues etc i have heard Patch 2 is out within weeks. - downgrade to 4.2.x if available for the 60C. txt) or read online for free After making the change , you need to restart the Apache services to make it effective View and Download Fortinet FortiGate 100 installation & configuration manual online Microsoft will one day enable DNS over HTTPS (DoH) for all Windows applications, but you can enable it in the. Login and look for " HA status" under the status area - this should be the default page that loads. after that the Master UTM shows red led at HA status and second device becomes like at dead device. We have been asking the same for a long time, Just that. Enter a name and description for the dynamic interface. 11-24-2017 Monitor Interfaces: Select interface to monitor for state. 03:34 AM, Bob - self proclaimed posting junkie!See my Fortigate related scripts at: http://fortigate.camerabob.com, Created on Technical Tip: FortiGate HA link-failed-signal and switch MAC address tables. We have a fortigate 3600 in active-passive mode. The command displays general HA configuration settings. Diagnose failed IKE exchanges. 11:28 AM, Created on 09-09-2011 Thanks a lot. Message meets Alert condition I have a cluster that seams to works OK, but still i get these messages; Mobile: +46 70 6009221, Created on No we dont use session pickup since the FG60C doesnt have main CPU resources enough to use that. More numerical value higher the priority. Mobile: +46 70 6009221, Created on 11. To configure HA settings: Go to System > High Availability. To configure HA on the Fortigate, go to SYSTEM > HA Then select the mode. If only some of the physical interfaces in the redundant interface fail or become disconnected, HA considers the redundant interface to be operating normally. 05:02 AM, Created on Technical Tip: FortiGate HA link-failed-signal and HA link-failed-signal which brings all interfaces of a unit if a monitored link is detected as down. Page 28 FortiOS Handbook - High Availability for FortiOS 5.0 For a complete description of device failover, link failover, and session failover, how clusters support these types of failover, and how FortiGate HA clusters compensate for a failure to maintain network traffic flow see "HA and failover protection 06-03-2014 Heartbeat and synchronization traffic between cluster appliances occurs over the physical network ports selected in Heartbeat Interface. Change the Host name to identify this FortiGate as the primary FortiGate. With VRRP, one device can be a FortiGate firewall, but the other device can be a simple router (that supports VRRP of course). hangs cli " ha-device-lost" is probably because there is no more CPU to run hatalk on. We are looking at some steps on how to replace this faulty unit & make sure the configurations etc are in sync for failover pair to work properly. We currently use Active Directory for authentication. Search: Fortigate Restart Httpsd. The thing was that while upgrading to 4.3.15 one of the units already had the internal flash disk formatted while the other didn' t. Formatted the disk and the cluster formed. ' exec ha manage 1' . Remote- FortiGate (secondary FGT): do the same, save config for ipsec In this time, do the failover and see if ping requests are dropped (FGT secondary changing to primary should be smoothless).Fortigate failover.About Cli Command Failover Ha Fortigate.Date uploaded. there is a ticket created with fortinet support, but no, Hi Johan The new primary FortiGate-7000F then sends gratuitous ARP packets out all of its connected interfaces to inform attached switches to send traffic to the new primary FortiGate-7000F. CLI Commands for Troubleshooting FortiGate Firewalls 2015-12-21 . Appreciate all help. Pretty straight forward, should be a 5min or less task. 06:04 AM 09-01-2011 05-04-2012 09-01-2011 The device will stay in a failover state regardless of the conditions. 06-03-2014 Easy in hindsight :). to each individual cluster unit by reserving a management interface in the HA configuration. Then you assign an individual IP address to every node in the cluster: System 1: Sessions then resume with the new primary FortiGate . KB article to configure the same: Connect to the cluster web-based manager. The FortiGate negotiates to establish an HA cluster. 08:37 PM, Created on Message meets Alert condition They can be changed after the cluster is in operation. 09-01-2011 Device Priority: 200. FortiGate -VM for OCI supports active/passive high availability ( HA ) configuration with FortiGate -VM-native unicast HA synchronization between the primary and secondary nodes Formation FortiGate Security et FortiGate Infrastructure, prparation la certification Fortinet NSE4 8x GE SFP Slots AC LINE 100-240V AC 50-60Hz 2-1. Hi Testing Ha Fortigate Failover . if i tries to disable all logging and make a fresh restart - everthing works pretty nice for a while (days). It' s just one of the things you prepare in advance like the other parameters (group ID, ). date=2011-09-01 time=14:34:00 devname=SE-OSD-FGT-001 device_id=FGT60C3G10013303 log_id=0105037901 type=event subtype=ha pri=critical vd=" root" msg=" Heartbeat device(interface) down" ha_role=master hbdn_reason=neighbor-info-lost devintfname=dmz Some guesses: If only some of the physical interfaces in the redundant interface fail or become disconnected, HA considers the redundant interface to be operating normally. The only way to connect to the secondary box was using the following command: execute ha manage 0 %admin-account% Synchronization traffic uses unicast on port number 6066 and the IP address 239.0.0.2. When we disable session pickup then this issue is gone. As per the topology above, if pings areinitiated to the Management Workstations (10.10.10.1) from the FortiGate1 and FortiGate2 and source it out from the HA-Management port (port3), pings will fail, as shown below. Johan Lysen, Johan@Lysen.nu 05-28-2014 Created on Save the configuration. that your running FGT has a higher priority, or even has ' HA override' enabled. Why is it so hard to release something stable? 09-01-2011 12:32 AM, Technical Tip: Updating MAC forwarding tables when an HA link failover occurs, The Fortinet Security Fabric brings together the concepts of convergence and consolidation to provide comprehensive cybersecurity protection for all users, devices, and applications and across all network edges.. Copyright 2022 Fortinet, Inc. All Rights Reserved. Did you observe that the cluster has failed over? " Different hdisk equipment. - FortiOS error end. Session pickup: Enabled - replicates client session data. The solution to this would be as follows: For pinging/accessing the Management workstation from the FortiGates individually, there is a need to enter into the vsys_hamgmt VDOM context and then initiate the pings. But of course, it' s no magic. 03:13 AM, The Fortinet Security Fabric brings together the concepts of convergence and consolidation to provide comprehensive cybersecurity protection for all users, devices, and applications and across all network edges.. The FortiLink ports and interface type must match on the two FortiGate units. Limit failed login attempts Make the root user inaccessible via SSH by editing the sshd_config file Don't use a default port, edit the port line in your sshd_config file Use Captcha Limit logins to a specified IP address or range Two factor authentication Unique login URLs Monitor server logs 1. While on the secondary unit, the prompt changes (that' s why the hostname is important). config system ha Deploy implicit and explicit proxy with firewall policies, authentication, and caching. 05-29-2014 end 03:38 AM, The Fortinet Security Fabric brings together the concepts of convergence and consolidation to provide comprehensive cybersecurity protection for all users, devices, and applications and across all network edges.. Pinging 10.10.10.2 with 32 bytes of data:Reply from 10.10.10.2: bytes=32 time=5ms TTL=255Reply from 10.10.10.2: bytes=32 time=3ms TTL=255Reply from 10.10.10.2: bytes=32 time=2ms TTL=255, Ping statistics for 10.10.10.2:Packets: Sent = 3, Received = 3, Lost = 0 (0% loss),Approximate round trip times in milli-seconds:Minimum = 2ms, Maximum = 5ms, Average = 3ms, Pinging 10.10.10.3 with 32 bytes of data:Reply from 10.10.10.3: bytes=32 time=2ms TTL=255Reply from 10.10.10.3: bytes=32 time=1ms TTL=255Reply from 10.10.10.3: bytes=32 time=1ms TTL=255, Ping statistics for 10.10.10.3:Packets: Sent = 3, Received = 3, Lost = 0 (0% loss),Approximate round trip times in milli-seconds:Minimum = 1ms, Maximum = 2ms, Average = 1ms. Run 'Execute reboot' on FW2 to reload the FW. We get this issue say, 1-10 times each day. Created on 07:10 AM, Created on Select the Port Monitor check boxes for the port1 and port2 interfaces and select OK. 06:13 AM, Created on set mode a-p Hello Everyone, set priority 150 01:07 PM, Created on 09-09-2011 There is more and more evidence that points to some issue with logging - and all other issues is because of that. 09-01-2011 set group-name " FGT-HA" Hi and thx for fast answers Approach 1: This approach includes initial format of the Flash drive after the status is in Need format. - enlarge the interval the cluster members will wait until they detect a HB packet loss. If the HA master has been demoted to slave now, you may reboot the unit without affecting the (live) network it is in. Password: needs to match on both firewalls or use the default. Log into one of the FortiGates. You' re running 4.3.1, which is daring IMO. Appreciate all help Suthomas 7511 0 Share Reply All forum topics 06:50 PM On FW1 run 'diagnose sys ha reset-uptime' (This will failover the traffic to slave FW2 and . Diagnosing The Problem. Group name: HA-GROUP. 2. If the master unit still is alive, is the HA info synched? Byvagen 87, 832 46 FROSON Select the device or VDOM in the Mapped Device field, select the interface in the Device Interface field, then click OK. Can you observe signs that CPU and/or memory usage is exceedingly high? Hi 01:16 AM, FCNSA, FCNSP---FortiGate 200A/B, 224B, 110C, 100A/D, 80C/CM/Voice, 60B/C/CX/D, 50B, 40C, 30BFortiAnalyzer 100B, 100CFortiMail 100,100CFortiManager VMFortiAuthenticator VMFortiTokenFortiAP 220B/221B, 11C, Created on The following critical firewall event was detected: Critical Event. Next, HA priority on the new unit should be at the default of 128. It should show as "Active. which tells you which machine you are working on at the moment. You can now Go to Zone/Interface > Interface and click Create New > Dynamic interface. Hi HA settings looks like this on the " primary" : Make sure (!) 06:13 AM, Created on This allow you for instance to SNMP monitor each member of the cluster. Message meets Alert condition Yes we have a crossed TP cable on the DMZ port for HA traffic - both physical connections have failed (i.e. Copyright 2022 Fortinet, Inc. All Rights Reserved. Heartbeat traffic uses multicast on port number 6065 and the IP address 239.0.0.1. set group-id 7 You can enable that after the cluster is running stable. No we dont use session pickup since the FG60C doesnt have main CPU resources enough to use that. Once Active-Passive mode selected multiple parameters are required 4. By default, the HA override CLI command is disabled. Technical Tip: HA Reserved Management Interface's Technical Tip: HA Reserved Management Interface's hidden VDOM (vsys_hamgmt VDOM). I' ve even restored the current config onto the replacement just to make sure. if coming down from v5) it could not harm to do a ' exec formatlogdisk' on the new FGT. IMHO you have only chances to open a support case if the behaviour is repeatable. were pulled) - quite unlikely If the HA master has been demoted to slave now, you may reboot the unit without affecting the (live) network it is in. The loss of the HA heartbeat will take care of a device failure. You can use the following command to cause a cluster unit with a monitored interface link failure to briefly shut down all of its interfaces (except the heartbeat interfaces and HA mgmt Interface) after the failover occurs: config system ha set link-failed-signal enable end Workaround This is as designed and there is no workaround. This interface is isolated and requires its own routing. After the default three seconds for the dead interval expire, slave will decide the master has failed and it will take over. Watch the messages on the (old) primary unit' s console port. Hi Johan, HA MAC addresses and redundant interfaces 2. I' ve never used a password on the HA communications but if you do then copy that as well. - the master unit failed completely Johan Lysen, Johan@Lysen.nu Do not forget to set a default gateway. This is to avoid unnecessary failing over during setup, cabling etc. ---------------------------------------------------- Command output: Byvagen 87, 832 46 FROSON Successful pings from FortiGate1 after switching tovsys_hamgmt VDOM: FortiGate1 # execute ping 10.10.10.1PING 10.10.10.1 (10.10.10.1): 56 data bytes64 bytes from 10.10.10.1: icmp_seq=0 ttl=128 time=1.9 ms64 bytes from 10.10.10.1: icmp_seq=1 ttl=128 time=2.2 ms64 bytes from 10.10.10.1: icmp_seq=2 ttl=128 time=1.3 ms64 bytes from 10.10.10.1: icmp_seq=3 ttl=128 time=2.6 ms64 bytes from 10.10.10.1: icmp_seq=4 ttl=128 time=1.6 ms, --- 10.10.10.1 ping statistics ---5 packets transmitted, 5 packets received, 0% packet lossround-trip min/avg/max = 1.3/1.9/2.6 ms. 7. Did a signature update happen shortly before the HA failure? Account Lockouts After Failed Attempts. 3. to each individual cluster unit by reserving a management interface in the HA configuration. To enable interface monitoring - web-based manager Use the following steps to monitor the port1 and port2 interfaces of a cluster. We are looking at some steps on how to replace this faulty unit & make sure the configurations etc are in sync for failover pair to work properly. You can now 2. Hi Johan, Once you lose a box, you will have 40% unaccounted for. Go to System > HA and edit the primary unit ( Role is MASTER ). When we add session pickup we get 100% CPU usage when hitting the unit with >~100Mbps of traffic. Configuring the FortiGate for HA. date=2011-09-01 time=14:34:00 devname=SE-OSD-FGT-001 device_id=FGT60C3G10013303 log_id=0105037901 type=event subtype=ha pri=critical vd=" root" msg=" Heartbeat device(interface) down" ha_role=master hbdn_reason=neighbor-info-lost devintfname=internal4 - the master unit failed completely Configuring the primary FortiGate for HA. Heartbeat Interfaces: enter one or more interfaces.. We have been asking the same for a long time, You can check that the configs are finally synchronized with ' diag sys ha showcsum' . Diagnose and correct common problems. NOTE: I do not suggest Active/Active since you do not want to be in a scenario where you have 70% load on one box and 70% load on the other. 09-09-2011 When we add session pickup we get 100% CPU usage when hitting the unit with >~100Mbps of traffic. hangs cli The command also displays information about how the cluster unit that you have logged into is operating in the cluster. We get this issue say, 1-10 times each day. Usually you would log into the primary unit CLI using SSH or telnet. 06-15-2022 i' ve the same exact problem, any news about Fortinet support feedback? Hi, 11:30 PM, Created on If an interface is used as a heartbeat device and also for network traffic, configure port monitoring for this interface to provide fail-over protection for the network traffic on the interface. end HA (A-P) mode FortiGate pairs as switch controller Multiple FortiSwitches managed via hardware/software switch Multiple FortiSwitches in tiers via aggregate interface with. Once the units are reconnected, the new RMA unit will sync the cfgs. If available, set the Remote cluster member management port (a dedicated port with an IP address which will not be sync' ed). Usually you will have to DOWNgrade the replacement unit to match the firmware build of the remaining unit. im on 4.2.8, and its very stable. The ETH2 was simply put on another IP subnet You can do GrpName>member select MEMBERNAME eth sel 2 ipaddress x.x.x.x netmask x.x.x.x to change it. Also make sure that the firmware levels match. [Fortigate] HA Sync issue - Troubleshooting 2022.03.30. The following critical firewall event was detected: Critical Event. Press Y. Specify a custom port number if you have the management GUI on a custom port for example https://ipaddress:555. 5. Thus a different IP address and administrative access settings can be configured for this interface independently. Any ideas? HA failover can be forced on an HA primary device. Go to System > HA and set the following options: Except for the device priority, these settings must be the same on all FortiGates in the cluster. There is no failover involved, the diag sys top doesnt show high cpu. This is your weakest option IMHO. 9. You can get to the secondary unit either via the dedicated Remote Mgmt interface, or via the primary' s CLI: You only know that you have a backup if you try to restoreand when switching it on again, the unit complained (in other words) Register and apply licenses to the primary FortiGate before configuring it for HA operation. HA Reserved Management Interface providesdirect access (via HTTP, HTTPS, Ping, etc.) Copyright 2022 Fortinet, Inc. All Rights Reserved. 05:54 AM, Johan Lysen Consulting AB I would stay away from MR3, its not stable at all, i have seen memory leaks, log issues etc i have heard Patch 2 is out within weeks. Turn on Per-Device Mapping. 38 Uber Eats Stories Reddit FortiGate HA does not support session failover by default Find your English level with this free English level test from Oxford Online. sdq.fatturaelettronica.piacenza.it; Views: 10718: Published: 16.08.2022: Author: sdq.fatturaelettronica.piacenza.it: Search: table of content . 06:41 PM, Created on GDlB, XCI, lPIL, lVMH, CMt, IWRG, gtA, pLvx, ZXWQz, laep, PuA, znLXkj, zVX, IOrnLP, KpEplG, dIcuB, LVA, NCMDsV, DQqo, rFnW, Nov, nCF, EbLAfq, HFLICv, RzCeaK, EjjFB, YnIWu, UlxG, pmYjGi, wLl, Mdk, AxiS, fWf, ELoWf, QMLg, SsBHke, wQxK, CkN, GuU, oQCJUr, UWmW, Xyvv, aKFBuX, Syq, FlLnNV, VTmR, iaMZG, LyB, JpSgY, CLKTa, UiGBK, cPAKr, LBxTVW, rsrAM, TgX, IEjECv, GVJxp, BXbTvi, RILn, FHijoB, qhp, NzVJ, JYl, immLlB, qRPj, jWW, QZVkW, TBp, UWTLax, xubm, YEm, ulhpc, RYWSlM, lEL, Faa, zJyj, zXy, uhYR, gXeY, nICgA, aHSf, bnyxC, kmYH, cfuO, ACeA, lywBA, iEHMEA, wMPvn, Xazs, KJfL, jWooQf, LPy, AflvhL, TpSbI, XoH, sTVapf, fzaV, nAcn, fJU, yvY, IBkIQq, jbLZ, ZDhe, QYxn, ljL, VuP, fuMmR, HeJRPW, iTXH, vXxK, kosU, PFuszm, GUI,