Yes I know TM owns themso why all the bad reviews? so i waited. i'd be darn, they didnt have the tickets yet. Be aware, TicketsNow does not have tickets in hand. Although the ticket said purchased by: somebody else that did not seem wrong, somebody else can buy your ticket. Finally, frustrated, I asked for my money back since they could not deliver my tickets. The next customer care representative, assured me that Friday night agent did in fact put a note on my file indicating that I did not want these tickets on Friday night after I called. Bottom line, do NOT even think of buying tickets from these people! I immediately called and voiced a concern that if this date had been made aware to me prior to my purchase, i would have went with one of the sellers who stated their tickets were in hand and ready to be shipped. Typically, it said, 40% of fans invited to purchase tickets actually do so, and they buy an average of three tickets. See What Happened To RnB Event Dates and find your seats using our industry best interactive maps. A sometimes-heartbreaking presale rush for tickets frustrated many fans. I panic, because I have less than a month to sell these tickets now, only to find that they aren't even listed. I bought tickets for a performance in Pittsburgh. On Wednesday evening i thought i would buy two spring training tickets for my grandson and me.I went on their website to place an order as it turns out i bought six instead of two, they never showed how much the final bill was, no shopping cart or breakdown until they took my 236. dollars.I immediately within a minute called them to cancel or change the order, i was rudely told out of luck they would need to clear it with the broker, the broker knows within 30 seconds, i doubt it.I went to file a complaint with my local bbb and much to my chagrin ticketsnow is their sponsor and the first words you here when you call.As far as i am concerned they can take me to court, and it only proves the state of Illinois with all its corruption is still as corrupt as ever. Also note 100% guarantee means that you may not see the event but may get your money back IF you have met every term and condition that they think you need to. In an interview with the Daily Herald newspaper in suburban Chicago, Domek had some pointed remarks for Rosner, who decided this week to step down as head of TicketsNow, first reported by TicketNews. How is that their fault? Invoice shows price at $249 plus service charge of $114.54 for a total of $627.49. This whole thing could have been avoided if ticketsnow would mandate a note to be placed on expected shipping date.. for once again if i knew this vendor was not expected to ship until 1/6/09 i would have went with someone else i have a feeling i will be praying for my tickets to show up. I clicked on the email, it took me to a page that said "print tickets". i asked the rep to call back the vendor again for either the vendor still didnt have their tickets yet or they did not follow throgh and ship immediately as we were told. There was no evidence of the tickets being secured. How do I know I can trust these reviews about TicketsNow? Orderd playoff tickets $1, 200 + they were delivered the day after the game. Not only I was charged an extra $119 in what they claim is service charge but the actual price on the tickets they emailed me is $62. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Their customer service correspondent messaged saying to email 2 weeks before the show if the tickets hadn't arrived. They offered great service and patiently answered our questions. so as i contine with this back and forth issue, here it is 4 business days before the game and the vendor still doesnt have the tickets. Last Updated on December 13, 2008 by By Alfred Branch Jr. TicketNews has affiliate links in some of its posts - it may receive a commission if you click a link and purchase tickets or other products. Our people and our culture are what made the company successful.. 2:09-cv-00912, C.D. i called 12/31.. no tickets in hand still AND they denied speaking with ticketsnow stating i would have my tickets shipped on 1/2/09. New screen pops up and says tickets will be emailed within minutes. I can't believe this is permitted, they are horrible predators. Tickets For Less is a resale marketplace. They do! She also indicated that in this situation, she was certain that a supervisor could rectify the situation. Some have noted exorbitant resale prices on tickets that were snagged during the presale, some of them in the tens of thousands of dollars. Like Tickets Now, TicketMaster has simply chosen to not reply to my letter. If its a consumer protection violation and we can find exactly where the problems are, we can get a court order that makes the company do better," Skrmetti said at a news conference Wednesday. I purchased four tickets through Tickets Now to the November 29, 2008 production of Phantom of the Opera at the Orpheum Theater in San Francisco. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. I received the tickets today and come to find out the tickets are worth $209.60 each. Claim your profile to access Trustpilots free business tools and connect with customers. MovieTickets.com is now part of the Fandango family. A Legendary Lifestyle is Closer than You Think. I was infuriated! DO not buy from this company! When I called customer service they told me they are resellers. Consumers allege to have been charged overpriced fees for tickets purchased to shows and events, sometimes paying up to double the price for the purchase of the tickets. This company is a total scam, stay away! ;). This business is so unique and is highly dependent upon relationships relationships that our customer care team has spent years developing with their clients. Wow, how the mighty have fallen. I asked to speak with a supervisor and was told that he would call me back within 48 hours. We expect to receive exactly what we paid for; specially based on the price we paid and the fact we are flying from California for this game! Which means TicketsNow sold tickets they didn't even have in the first place and marked the price by 75%. Unfortunately, per our sales terms and conditions, there are no cancellations, refunds, or exchanges on any order once it has been submitted to us. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of TicketsNow. I have attempted to call the corporate number. The "customer care ###s" put me on hold to call the scalper who has the tickets. He says "Oh yes. I was thinking that an error like this would be fixed but the bank said they had to call them again. As a consumer it is your right to dispute this transaction. The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. I exited the web site and got an e-mail invoice a few minutes later from TicketsNow. I assumed that the total would be $460.00. On 12/10/08 we received an invoice stating our tickets will be shipped approx 1/6/09. 2. Thank you for contacting us. No phone call back either. Firstly, have other customers been able to see my account, if I haven't? Their website states 1 - 2 days processing. In my opinion the confidence in the CEO will just continue to erode until she figures out that TicketsNow was first and foremost a people company. Get What Happened To RnB Tickets and an experience that is going to change your life for the better. Of course they were unsuccessful. The What Happened To RnB have a new album: Get concert tickets to see them while they're on the road. Purchase discount tickets for What Happened When Live Wrestling at Stub.com. Despite the bungled presale, Ticketmaster said more than 2 million tickets were sold Tuesday. They of course said the sale was final. Industry December 13, 2008 Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Invoice On Wednesday evening i thought i would buy two spring training Read full review of TicketsNow and 2 comments. ABSOLUTE WASTE OF TIME. I purchased 2 tickets to Broadway show on 1/5/09 for 2/7/09 and got an immediate invoice WITH a fedex tracking #. TicketsNow is an event ticket resale marketplace where fans of live entertainment buy and sell tickets. With over 1.5 million unique visitors as reported by comScore in December 2007, TicketsNow.com is the #2 player in the online ticket reselling business. TicketNow's main competition comes from eBay's StubHub and RazorGator. so we are expected to board an airplane for florida with no tickets in hand. I will never use them again. He said the tickets will be transferred to me when they get the tickets from the seller. Toledo OH. at this point the only one who has met their obligation is me.. we pd for non-existing tickets. I started to enter information to buy tickets for a show in Washington D.C.I called my wife before buying the tickets when she told we would not be able to go. When the total came up at $1243.00, I realized that there was an error. Ticketmaster has agreed to pay about $265 million for TicketsNow, a Web site for reselling tickets to concerts and sports events. More information about the settlement and eligible tickets is available on the official settlement website at www.ticketsettlement.com. Anything you can give me to help stop this is greatly appreciated. Amanda MADISON, CONN. December 1, 2022 Acting on acomplaintfiled by ad watchdog, truthinadvertising.org (TINA.org), California regulators have reached asettlement with lingerie company Savage X Fenty, originally a joint venture between, 2022 Truth in Advertising Policies We purchased St Louis Cardinal tickets -the only way to get the tickets was on a smart phone. When I didn't get a tracking number, I called TicketsNow on October 25 and was told the ticket was double sold by the seller and that they would definitely find me a ticket that I could pick up locally when I arrived in Jacksonville. Since the release debut album, What Happened To RnB became pop music legends. Get TicketsNow company's verified contact number +1*****800, web address, revenue, total contacts 33, industry Travel, Recreation, and Leisure and location at Adapt.io . Anyone can write a Trustpilot review. Prices may be above or below face value. It's November 14 and I still have not received a refund. BAIT and SWITCH Business, Economics, and Finance. I will NEVER EVER do business with these morons and advise whoever reads this review not to. I purchased the tickets in July for the 9/14th Carrie Underwood concert at the Pepsi Center. So I paid for an expensive ticket and hotel and did not see the concert, further the company does not even have the decency to respond. I received an email from TicketsNow that said, "Your tickets are ready to print." NO RECORD OF MY LISTING. Lousy service. I understand that there are rules however, there are also exceptions and clearly, if an error occurred, the fact that I called within a minute of hitting the send button would suggest that the mistake was legitimate. I print them, but my printer had an issue with the drum and some of the bar codes were messed up. Sign up to receive our free weekly newsletter. After several emails and long distance phone calls (some of them paid by me) an a lot of my precious time. I have reported them to my bank. Central. She can't get the tickets to me and I can transfer individual tickets to each person and they have to download an account to present them at the concert. almost 200% markup what a waste Share your photos and videos with others to prove the truth of your words. Buy gift cards for $25, $50, $100 or $500 denominations. I called promptly at 9:00 a.m. Saturday morning and spoke with another agent who rudely told me that it was now impossible to rectify the situation. What a HUGE inconvenience! Rosner, who held the top post for a year and a half, announced her resignation to the staff on Monday, December 8, and her last day will be December 19. 1 year ago. Anyways we ended up purchasing two tickets ($3, 000+) for the Knicks game Easter Sunday 2013 in section 10. Waited on hold for 20 minutes and then just gave up. I am off to StubHub with my tickets, where I am getting regular updates and access to my tickets. ", So this is a regular occurrence? TicketsNow charged $149.00 for $49.95 seats! Central. The company said that the Verified Fan process usually restricts the number of people coming to buy tickets but that it didn't work as intended this time. Sell unusable tickets: I allowed 2 days processing and 2 days shipping per their website. When Rosner was hired by TicketsNow, prior to it being acquired by Ticketmaster, she held both titles and did not report to anyone, because she not only led the day-to-day operations but also decided the companys future. I can't believe they're affiliated with Ticketmaster. Therefore, all seats in any row may meet their definition of Center Aisle. Based on this policy, the labeling of tickets by Tickets Now as Center Aisle means nothing and is clearly intended to be deceptive. As of April 5, 2021 all in-game items are no longer accessible. Once we hear from your credit card company we will provide all the information requested along with the sales terms and conditions you stated you read and agreed to prior to submitting this order. The story was always "waiting for the reseller to get the tickets" Yet when you read their "terms and conditions" they state your credit card will be charged "when the tickets are secured". Beware of them, I thought it was a crime to scalp event ticket for more than original face value. They showed "shipped Nov 25" My credit card was charged $500 yet the tickets were not shipped. I also feel frustrated because I spoke with 3 people from this office who gave me 3 different messages about how to handle this situation. This company is a complete joke of blood-sucking mosquitos who re-sell tickets they don't even have and the reason artists are finding alternatives other than Ticketmaster to sell tickets. A sometimes-heartbreaking presale rush for tickets frustrated many fans. Claim it and get a lot of features. The company provides tickets for sports events, concerts and I am working with a NY LawFfirm now. Ticketsnow Chapter II EVERYONE watch where you clicking because ticketsnow is the biggest con since Madoff! Total Raised. Eventually they overlooked their policy rule and the fact they had the wrong credit card on file & just flat out told me that the "tickets ARE showing up as listed on their end." I have NO confirmation e-mail to prove he did it, and my account is in "BLOOP" land so I can't see whether my tickets were taken off or not. This time they were not even allowing me to know whether the tickets were showing up on their end as "listed" because they had a record of the WRONG card I used to purchase these tickets. Your best bet is to bypass this company altogether (it is owned by Ticketmaster) and buy directly from the box office of the performance venue. Meaning, if I contact them, they'll ignore me. Here are the steps: Log in to your account at Ticketmaster. Since my conversation with that agent, I have called back and spoken with 3 other representatives who have provided me with very little assistance. Which means TicketsNow sold tickets they didn't even have in the first place and marked the price by 75%. Is this your company? But you can always chase them and try to see them somewhere else. TICKETSNOW IS NOTHING BUT FRAUD! To bad I did not check the reviews. Also, it had another person's name on the tickets as well. TicketsNow charges excessive rates for shows and concerts. Buyer Beware! I have purchased from other ticket agencies and had no problem downloading tickets on my smart phone. He straight up answers, "No, I don't know where else they are sold, and I am not sure about this. We ordered from the link that was on the MSG (Madison Square Garden) web site. There is nothing more frustrating than sitting on hold only to have a representative give you a completely opposite story from the last representative you spoke with. We aim to provide readers with the most up-to-date information available about today's consumer products and services. 1. Review customer service care. Be aware, TicketsNow does not have tickets called ticketsnow again, who in turned called the vendor the vendor told the rep that i would recv the tickets in the middle of the following week. WebAt TicketsNow, you have the ability to both buy and sell tickets safely. In an interview with the Daily Herald newspaper in suburban Chicago, Domek had some pointed remarks for Rosner, who decided this week to step down as head of TicketsNow, first reported by TicketNews. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply. Can you explain to me what ticketsnow did to you? whats happening? If you purchased tickets for an event on Tickets Now and the event is canceled, the company will give you a full refund. I imediatly called them and they said all sales are final. I had my flight back the next morning and the companys 800 numbers do not work in Mexico even dialing as long distance. I told him to just eliminate them from the website, because it's USELESS. So I go all happy and shiny to the concert, where the ticket could not be scanned, the person with that ticket happened to be inside already. DO NOT SELL YOUR TICKETS HERE PEOPLE!!!! I was searching for tickets to Aladdin as my mom wanted to buy We wanted Knicks tickets. energy efficient appliances benefits; mile high sign denver. I haven't been able to sell my 3 tickets on TicketsNow and have not received any updates to my e-mail within the last 3 months (which other seller sites do offer updates - this is a strange occurrence). I couldn't believe my eyes, there was a number to call and I did immediately and costumer service said they didn't have any information about my "order". I purchased tickets a week ago and the order doesn't even show up in my Order History on the ticketsnow.com website. Tickets Now is an online ticket resell market. I dont think you can outsource relationships but thats just my opinion, Domek told the Daily Herald. AVOID COMPLETELY!!! i called 12/31.. no tickets in hand still AND they denied speaking with ticketsnow stating i would have my tickets shipped on 1/2/09. Web- ticketsnow server logs automatically collect certain information such as the date and time of your visit , the type and language of your browser and your device and your IP address, Sure enough, the # was valid. After the added fees and shipping, the tickets ended up rounding out to almost $200 CAD on my end. Crypto Specifically, the seats I purchased were identified in the web site and on my invoice as Orchestra, Row 7, Center Aisle. Web- ticketsnow server logs automatically collect certain information such as the date and time of your visit , the type and language of your browser and your device and your IP address, These guys will charge you a huge service fee without your permission! so as i contine with this back and forth issue, here it is 4 business days before the game and the vendor still doesnt have the tickets. I live in Mexico and always wanted to see The Killers play. At this point, I asked to speak to the manager because this made no sense. I AM NOT MAKING THIS UP! Pricing. In response I resubmitted my complaint on December 5, 2008 advising Mario at Tickets Now that based on the definition they provided, any seat purchased under the Tickets Now label of Center Aisle would be considered as meeting the designation of Center Aisle provided one of the seats was located on an aisle. Its actually quite sad what is happening at TicketsNow, Domek told the Daily Herald last month. I was excited, Wicked Tickets, were going on sale at 10 a.m. 1/16/09 and I was online and on two telephones to purchase 5 tickets for me and my friends. VANCOUVER, BRITISH COLUMBIA and TORONTO, ONTARIO--(Marketwired - Jan 9, 2014) - Approximately $2.4 million made available to class members who purchased secondary market tickets for events in Ontario, Manitoba, Alberta and Quebec through the TicketsNow website (www.ticketsnow.com) remains unclaimed event though settlement cheques were sent directly to class members with no need to complete any claim form. He will be president but will not receive her CEO title, mainly because he will report to Ticketmaster CEO Sean Moriarty. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. more information would be great lol". Like Tickets Now, TicketMaster has simply chosen to not reply to my letter. I have my Chase credit card bill to prove it. I went on ticketsnow and tried to order a ticket to Conan O'Brien and I accidently forgot to click on the amount I wanted. The average domestic airfare hit $397 in the latest reported quarter, according to the Bureau of Transportation Statistics. Pick the Do not order tickets from this site ever. Webantonyms of proud is humble; what happened to ticketsnow My complaint is "is this legal?". I accidently forgot to indicate how many I wanted and after the order was placed I realized I had ordered 7 tickets. TicketsNow has 3 investors including The box office of the theatre said the ticket was duplicated an there was nothing to do about it. How are you the manager and not know the avenues of where the tickets we post on your site are being sold???? The tickets were listed for $250/each with the total coming out to 607.45, my parents received the two tickets in the mail three days later and informed me that the tickets that I had purchased on-line at TicketsNow.com for $250.00 were actually only $15 each. Im complaining that their service is rude and uncompromising. Gift cards: A 300% mark-up. I accidently clicked on the wrong number of tickets and ended up buying 7 instead. i have requested several times for ticketsnow to hook me up with a vendor who has their tickets in hand however they will not. So, in summary, I paid and I am still paying!But again, don??t they verify who they play the middle party for? On 12/10/08 we received an invoice stating our tickets will be shipped approx 1/6/09. please email me at diana.wenzel@sbcglobal.net . The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. What Happened To RnB Tickets TicketsNow was named in 2004 and Its safe to say that without Rosner and her expertise at developing companies she held top executive positions at Hotels.com and Expedia TicketsNow would not have commanded the $265 million price it received from Ticketmaster. Tickets to the two Wrigley Field stops on Country music singer Morgan Wallens upcoming One Night at a Time world tour are officially on sale. Select Refund.. Who invested in TicketsNow? This is very sad and I wishes someone found put an end to these thieves. Well, I did and was ASSURED that the tickets would be shipped "even if they had to use FedEx overnight delivery". I called them numerous times and they wouldn't even consider helping me out and charged my credit card almost 900.00. Its the highest level in eight years. Dear Valued Customer, Prior to purchasing, you are given the opportunity to review all costs associated with the order and you are able to review the details of your order, including the Section, row, & Service Fee prior to hitting the Submit Order button. He picks up saying "Hi how can I help you?" I immediately called (within 2 minutes of completing the sale on the computer) the 'customer service' department and spoke with an agent who assured me that this situation could be rectified however, because the processing office is closed, I would need to call in promptly at 9 a.m. Saturday morning. Tickets Now is an online ticket resell market. Buy 2019 What Happened To RnB Tickets at NearYou. TicketsNow 84. So we can unlist your tickets, and you can add them again." WebA class action lawsuit was filed against Ticketmaster in 2003, alleging that it did not fully disclose UPS and order processing fees added to tickets sold online. Unsubscribe easily. On July 12, 2010, I purchase two tickets for my parents to see Joel Osteen. This review was chosen algorithmically as the most valued customer feedback. TicketsNow is a subsidiary of TicketMaster. There is nothing more expensive to any business than loosing a client, specially in this circumstances. Initial Business Response / [redacted] (1000, 5, 2015/08/25) */ Dear Ms [redacted] : Our office is in receipt of your recent correspondence to the Revdex.com relating to the TicketsNow online order placed by your mother on August 12th, 2015, for tickets to see the Luke Bryan at the Irvine Meadows Amphitheatre on October 17th, (invoice number XXXXXXX)We welcome this This is the MOST confused, unprofessional, unorganized, screwed up bunch of bumpkins I've ever had to deal with. This is my first experience with Ticketsnow.com. I asked to cancel the transaction and they said it couldn't be done, so I disputing the charge through VISA. SO many questions. Believe it! When mother Pauline commits a terrible crime and is institutionalized, the family returns to piece together what happened. Sen. Amy Klobuchar, D-Minn., who is the chair of a subcommittee on antitrust issues, wrote that Ticketmaster isn't subjected to competition, which means it isn't forced to innovate or create a better service. I spoke to 2 representatives; one female, one male, before I got to the male manager. They put it under investigation and they havent kept me informed on what was going on. View contacts for TicketsNow to access new leads and connect with decision-makers. With over 1.5 million unique visitors as reported by comScore in December 2007, TicketsNow.com is the #2 player in the online ticket reselling business. Their site showed the seats on a chart and I selected five seats in the first row on the balcony at 119$ each, then it asked me to create an account and enter my credit card info. Check Tickets Now for resellers. My complaint is that tickets were, for all intents and purposes, fraudulently represented to be in the center of the theater when in fact they were located in the far left-hand section of the theater with views of the stage blocked. I tried to follow up with the agent however, the extension number that he gave me does not exist (very disturbing customer care!) "The biggest venues and artists turn to us because we have the leading ticketing technology in the world that doesnt mean its perfect, and clearly for Taylors on sale it wasnt. Thanks for you time Kalhan Rosenblatt is a reporter covering youth and internet culture for NBC News, based in New York. ???? This comment was posted by a verified customer. I tried talking to a manager. the ticketsnow agent called the vendor. People who purchased eligible tickets through www.ticketsnow.com were mailed settlement cheques in January 2013. Now, fans are finally going to be able to hear their favorite songs live. The costumer service re. Tickets For Less is a resale marketplace. I called client service at ticketsnow and of course they were not working at that time. Tickets Now is affiliated with Ticketmaster, who authenticates all resell tickets based on their bar codes. "im going to actually jump infront of traffic," a person tweeted. Our content is intended to be used for general information purposes only. I called again. REFUSED TO RETURN MONEY. NEVER WILL USE TICKETMASTER OR TICKET NOW AGAIN! It is our Childs graduation/birthday gift and we will be furious if we are ripped off! I called back on 2/6/09 and asked where my tickets were as Fedex was indicating they still hadn't shipped. We will be relentless for justice should this be a scam! This whole thing could have been avoided if ticketsnow would mandate a note to be placed on expected shipping date.. for once again if i knew this vendor was not expected to ship until 1/6/09 i would have went with someone else i have a feeling i will be praying for my tickets to show up. I called back this afternoon and got a rep after 26 minutes. While the real VIP party was going on in the stadium, we were 150m away in the parking lot. Additionally we will involve legal counsel, our credit card company and all other legal and public means. The number of issues I encountered after this, is alarming. This company says they are investigating what happened By Alfred Branch Jr. Mike Domek, the founder of TicketsNow who left the company earlier this year, probably wont be on exiting President and CEO Cheryl Rosners Holiday card list this year. I have attempted to call the corporate number. In Illinois i guess the old saying still applies MONEY TALKS, BULLS, WALKS. 3. My timestamp on my purchase was 10:02AM. I purchased two tickets as a special Christmas present for my son. There are no additional costs or steps required in order to do so. Very sketchy. Any further emails received will be noted in your account with no further response unless specifically from your credit card company. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. If you have any further questions or concerns in regards to this matter please contact your credit card company. (Ellen Diamond v. Ticketmaster Entertainment, Inc. et al., Case No. Due to the pending dispute to be filied through your credit card company all contact from this email forward will have to be through them. Support blames the venue. Prices may be above or below face value. Copyright 2022 Consumers Unified LLC. I'm not complaining about the fact that I paid double the face value. two weeks went by, didnt hear anything. After many calls and many hours and so many different stories from the numerous people we were shuffled back and forth with the tickets were electronically delivered 2 HOURS before the concert was to begin!!!! What do I find? Granted I should have picked up on something being out of whack when I created an account on Ticketmaster and it took me to TicketsNow after the account was created. The lawsuit alleges that Discover The Hottest Seats And Ticket Prices With Our Seating Chart. since the vendor still doesnt have the tickets, how did they secure them. Companies can ask for reviews via automatic invitations. Georgetown University yes, that Georgetown University, you know, the Hoyas, the same program that used to dominate Here are the steps: Log in to your account at Ticketmaster. Click on My Account (the person icon). The price indicated on the TicketsNow website was $263. I paid for FedEx shipping over a month ago and no ticketsnow I'm dealing my credit card, an investigation, BBB, Attorney Gen office of fraud, etc. Since 1999, TicketsNow has provided consumers a safe and easy way to purchase COMPLETE FALSE ADVERTISING. In a letterto Michael Rapino, the president and CEO of Live Nation Entertainment Inc., lawmakers expressed serious concerns about the state of competition in the ticketing industry and its harmful impact on consumers.. The site needs a clearer checkout point where there is a total presented so customers can review their order before it is processed. i asked the rep to call back the vendor again for either the vendor still didnt have their tickets yet or they did not follow throgh and ship immediately as we were told. Click on My Account (the person icon). How do you like that one! The tickets I purchased were misrepresented with respect to their location within the theater for which I have repeatedly requested an equitable resolution with no response. While they claim 100% guarantee they are forceful and unbending on delivery methods. however when you call the 815# it goes right back to the call centers. To my surprise the actual tickets' price was $89.00, clearly this was not expected. All Rights Reserved. However to date, approximately 24 per cent of Ticketsnow reps must have a list of things to say to their customers who have been in my situation, for when i went on line to see if there were any consumer complaints about ticketsnow the verbiage which has been fed to me has been fed to other customers. I spent over 2 hours over 3 days with 2 different customer reps and still was unable to download. Buy Tickets And View The Schedule For What Happened To RnB from Box Office Ticket Sales! As if he hadn't been the one going over my account the whole time in the background "assisting" his two incompetent workers. In each case I had requested a refund of my This is a blatent "bait and switch" scam - they either never had possession of the tickets I purchased, or they got a higher price offered by someone AFTER they had confirmed my purchase. i told ticketsnow that they charged my cc for the tickets and was only suppose to have been done when they SECURED my tickets. I decided to check on ticketsnow and bought an expensive ticket because they are worth it (I guess never saw them). I can't believe how this company is legit when they are allowing people to sale tickets at more than double the actual ticket cost.I recently bought tickets thinking I was getting a great deal on really good seats at 4179.00 for the 27 April 2019, The Temptations with The Four Tops. 2022 Trustpilot, Inc. All rights reserved. Solutions Sales Marketing. Contact. My intention was to buy through Ticketmaster directly and download the them to my phone but ended up getting redirected to TicketsNow which charged me for UPS shipping (this will come up later) and forced "ticket insurance" in order to purchase. Ticketmaster said that even if a ticket sale goes perfectly, fans still tend to leave empty-handed. I purchased tickets for a performance at Lincoln Center from the online ticket merchant TicketsNow. at no time was i ware that the vendors ticketsnow allowes to post their tickets for sale may not even have their tickets in hand and ready for sale. But were always working to improve the ticket buying experience," the statement said. Then choose the Call To Order 877-685-3322 MLB American League. In early January, I bought some tickets for an Empress Of show happening in March in Seattle even though I live in Vancouver BC. The chaotic ticket rollout also caught the eye of Tennessee Attorney General Jonathan Skrmetti, who said he would investigate Ticketmaster. Post Valuation. Mike Domek, the founder of TicketsNow who left the company earlier this year, probably wont be on exiting President and CEO Cheryl Rosners Holiday Billy Strings Announces 2023 US Tour Dates, Britney Spears Once Upon a One More Time Heads To Broadway, House Commerce Subcommittee Grills Ticketmaster on Potential Unfair or Deceptive Practices, Dem. I cannot tell you how much stress this situation has caused me. I went back to the site and now they changed, it doesn't show the seats on a map. This web site needs to be improved to ensure that other customers are not facing such confusion. Ticketmasters stock, which trades under the symbol TKTM, received a bounce following the announcement that Rosner was stepping down, and it closed today at $4.87. I am almost positive that the entertainer or the venue does not see any of these profits. Get your What Happened When Live tickets from Tickets For Less. I filed a dispute with my credit card but after that have read many complaints and this company is so powerful and know very well how to trick people "legally". The lawsuit alleges that Ticketmaster tricked consumers into buying more expensive tickets by re-directing them to another website, www.ticketsnow.com, where tickets were sold at prices higher than face value. DO NOT DO BUSINESS WITH THEM. What Happened To RnB Concert Tickets. I purchased 9 concert tickets for 9 women. i will let you know what happens next On Friday December 5th at around 8:30 p.m., I placed an order for 2x $230.00 tickets to a Jan 18, 2009 Steelers game. And what do you know? The tickets were listed for $250/each with the total coming out to 607.45, my parents received the two tickets in the mail three days later and informed me that the tickets that I had purchased on-line at TicketsNow.com for $250.00 were actually only $15 each. At the bottom of the Order Screen is an Order Summary, located in the Review and place your order Section of the Order Screen, in detail which lists the event, date, venue, time, seat locations, quantity ordered, and price per ticket, service charge, shipping fee and order total. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. All fees associated with your purchase are shown in the Review and Place your Order Section. You made the mistake. This will surely increase the credibility of your complaint. The company says they are just a middle party, that is why they need to investigate, to determine who should be paying. Well, I was searching for a concert ticket and found one TicketsNow website. This obscured and I feel like I was taken advantage of and how can this website be allowed to inflate tickets? Today, I have opened up my email to discover that contrary to the information given to me by 2 representatives from this agency, my order has been processed against my repeated requests. I received an email receipt for the tickets with the row and seat number of the tickets. I used a VISA, not MASTERCARD. After that it said there was an additional charge of $4.95 . Luckily I was in San Francisco few days before they played. A link has directed you to this review. Additionally, consumers state that the offer and presentation during the sale of the tickets online is either confusing, misleading and/or appears to be an offer directly from the merchant or venue where the show and/or event is to be held, as opposed to an independent ticket broker. Original review: Feb. 19, 2019. I spoke to THREE people today July 16, 2019 to find out why the tickets I posted on their site 3 MONTHS ago are NOT showing up as listed in my account. When I said no, I was told the orginal tickets were "no longer available". Tickets Now is a wholly owned subsidiary of TicketMaster. The letter is saying that they will deal directly with credit card company, not me. I purchased 9 concert tickets for 9 women. I only work for TicketsNow." On the left side of the screen, click My Tickets.. the ticketsnow agent called the vendor. They ARE NOT honest and will not do what they say they will, even in writing. Read full review of TicketsNow and 3 comments, VENDORS SELL TICKETS THEY DO NOT HAVE POSSESSION OF, Read full review of TicketsNow and 1 comment, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. WebEmployees. My story is from Jan 31 2009 when I logged onto Ticketmaster at 9:59am for Jimmy Buffett at DTE Aug 13 2009 and I unknowingly was redirected to TicketsNow to complete my purchase that I still thought was Ticketmaster. My credit card was charged and I received a transaction confirmation from Ticketsnow.com. I waited 15 minutes. Find tickets now and make memories for life. Wish they gave an option to post a pic so I could post a pic of the ruined tickets I DID PRINT! Two days later I recieved a phonecall form a very unprofessional and rude woman who inofrmed me that the tickets I purchased were not available, but they had alternate seats for me - that were substantially more expensive! Mike Domek, the founder of TicketsNow who left the company earlier this year, probably wont be on exiting President and CEO Cheryl I try to click print again, it keeps taking me to the tickets will be emailed within minutes and nothing happens. This time the rep. Said that the tickets were final sale and there was no refund of any kind. I am very unsatisfied and unhappy customer. Connect with intelligence. When I checked the event 9 days after I was forced to from Ticketmaster to Ticketsnow there were actually tickets at the normal price so don't jump the gun if you get directed from Ticketmaster to Ticketsnow. Charged my credit card, refuse to refund. We value your privacy. Well, I want proof. WebWhere is TicketsNow 's headquarters? It goes against our guidelines to offer incentives for reviews. The once thriving Sparks Kennels are now empty, everyone scattered. Customer service tried to explain that the TicketMaster listed the tickets will be coming from a reseller; didn't happen, they also said that TicketsNow is a reseller on the website, not true. It has certainly cheapened the theater experience for me. Ticketmaster said Thursday it had canceled the public sale of tickets to Taylor Swift's "The Eras" tour. 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