Solution 6: Disable 'Send Data to Apple'. Apr 5, 2017 11:24 AM in response to KonKrypton. This site contains user submitted content, comments and opinions and is for informational purposes This site contains user submitted content, comments and opinions and is for informational purposes ear buds (Apple). Step 3: Next, pick the "Audio Format" and click on "Change Format". We might get more attention from a longer thread. Find the movie or TV show that you want to redownload, then tap it. Apple may provide or recommend responses as a possible solution based on the information If you can't stream or watch movies or TV shows from the Apple TV app, iTunes Store, or third-party apps. Then, turn on your iPhone. Are these movies downloaded from the iTunes Store? If you are using a non-standard DNS, then specific apps may fail to connect to certain internet servers. If the Apple TV app does not connect to the servers on your device, you will not be able to view any content as it will have problem loading content. Seems Apple released new functionality without fully vetting it, again. Wait for your Apple TV to restart. Just had 70 min chat with apple support asking me to restart the iPad and . surprisingly it didnt fix it! Looks like no ones replied in a while. Judging by the other comments, this is an issue with iOS. I reset Apple TV and restored, did not help at all. Apr 5, 2017 10:08 AM in response to RJG1999. Follow these simple steps to resolve content loading issues. It stays loading and it does not start playing the 4K mkv file. But I'm in the dark as to how to detect such a problem when there are two Macs, two iPads, and two iPhones using the network successfully. Similar reports have come from select users on previous OS versions, and when proper investigation was done the issue within their setup was found and the issue rectified. Apr 11, 2017 8:48 PM in response to Smith0515. This told me that videos ON my iMac would play but something on a network drive were not being found. I've tied restarting my Apple TV 4K, force closing the app and removing the episode from recently played but they haven't work. It is a popular anime streaming service that offers content for free. Seems there might be a number of failure modes out there. Apple may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Apple can therefore provide no guarantee as to the . Hopefully someone else will reply from the community with some ideas. Check if you are connected to a working internet connection in your device. I discovered files with an AAC surround track will not play, but those with AC3 will. This may not be the problem for everybody else who encounters the issue but it would be a good thing to add to your diagnostic process. Now I bought new iPad Pro 2020 - the same problem. On your Apple TV: Go to Settings > General > Date and Time. Here you can report that your rental didn't load. Switch to DISH to enjoy the best value in TV with a 2-year price guarantee, award . If you still can't connect I cannot do it from here as the international charge would be astronomical! All postings and use of the content on this site are subject to the. I added the movie back into my library by scanning to the source location where stored. Confirm that the chosen resolution setting is appropriate for your television. The latter will match the Apple TV's video refresh rate to the original frame rate of content. I Have this same issue. Aug 3, 2019 9:27 PM in response to Lordgaben. You can only download HDR content to certain iPhone, iPad and iPod touch models. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of I wondered if anyone else was having problems. vazandrew, User profile for user: A forum where Apple customers help each other with their products. Here you can check for software updates. Gas-Strut Monitor Arm for 24" to 35", Load 3-12 kg, Single Extension. Apple TV sets the resolution automatically. Step 1: Go to the home screen and choose the "Settings" option; Step 2: Then click on the "Video and Audio" category. Select your Apple TV app, and hit the Uninstall button. To start the conversation again, simply Go to Watch Now. I have been able to play my MP4 videos for many months/years without any issues. The problem occurs with videos that have 6-ch AAC sound. For some reason this issue only happens during one scene in the episode, if I skip ahead the episode plays fine. Or open System Preferences, then choose Date & Time. The Apple TV is set to automatically update so will be on the latest OS. Hi - are you able to play other content? I played that videos for the last years on many iPads. A forum where Apple customers help each other with their products. Also I have found these home movies will play if you use Bluetooth. I am using a Synology NAS DS918+ that has 4K transcoding capabilities for 4K. At the top of the screen, tap Movies or tap TV Shows. This site contains user submitted content, comments and opinions and is for informational purposes Always, I get the message, "There was an error loading this content. On the Mac, I also get a message that "This content may be damaged." You can't download 4K video content to any device. Any ideas for a fix? Hold your power off button for a couple of seconds and wait till the power off/restart slider appears. It is common for some problems to be reported throughout the day. Open the Apple TV app. If I pause the video and scroll left and right, the content is there it just WONT PLAY. I went to the Apple TV, loaded the Computers app > Movies, and saw the test named movie. When you find a COCOAR-compatible marker, move the camera and hold it over! I appreciate the folks that give their time to helping others. Often, when you try to play a video on Apple TV, you will get the message: "There's a problem loading your content." You might think that you should turn off your device and try again. Does anyone else have these issues, i've tried rebooting , force quiting the APP , even erasing all content and starting from new. Visit the Downdetector Methodology page to learn more about how Downdetector collects status information and detects problems. Were experiencing the same issues with downloaded content. I did a restore or reset, whichever is the less drastic. *****. If there were a bug in the software then it would be easy to replicate, this thread would have received numerous responses and the forum would also be consistently full of reports. any proposed solutions on the community forums. I can watch them just fine on my iMac but no go on the AppleTV. * * You can't download movies or TV shows to Apple TV, smart TVs, or streaming devices. I went to the Apple TV again, saw it as a Recently added movie and hit play. it worked. User profile for user: Work around but you will have to download the media player app. Tap or click the download button to try downloading the movie or TV show instead. Unplug, and then firmly reconnect each end of the HDMI cable connecting your television and Apple TV device. I want this fixed and if I take a refund, I'm admitting defeat. It would definitely help if you could restart the internet router while the console is restarting. Apple Footer. using system settings On your Apple TV, click on Settings > System click on restart Check for Apple TV Software Updates If you are still using an older software version of Apple TV, you might face an error loading content. Same problem since iOS 13.4 and 13.4.1 and Catalina. If there is an update available, click the Update Now button. ask a new question. Jun 25, 2020 9:13 AM in response to rrive1. Simple re-render of hundreds of hundreds of videos up next. AppleTVMovieFlaws, User profile for user: Hold your phone still for 30 seconds for the complete turn-off. Enter your Apple ID and password to purchase a subscription to the channel. It is because all the content is fetched from the Internet and not having an active Internet connection means a non-functional app. 2 3,299 00 . I have tried for 2 days to play an episode of Arrow on my 2nd Gen TV. This link couldn't be less useful if it was just blank. TV App does not load content ?? I just updated to the newest update. only. There's a problem loading this content, check your internet connection." Well there is nothing wrong with the connection. Launch Apple TV again, and check if you can stream video content. Apple TV 4K, iOS 11.2.1 I was able to get the episode to play on my Mac and on my iPhone. If I go to the Apple TV (which has and has always had Home Sharing enabled properly) I can launch the "Computers" App, and can see my entire video library (over 900 movies). Next, tap Clear data. If your issues persist after the above steps, continue on. Spent the majority of yesterday trying to troubleshoot this issue and no success. There's a problem loading this content, check your internet connection." Make sure to set DNS to Automatic on your Apple TV, and use the default DNS from your ISP on your router. iCloud/iTunes Backend. just upload the video to WMMaker and export it for ipad , will take a while but works for me . Apr 9, 2020 7:19 AM in response to Joseph_S. I loaded that movies to the iPhone 7 with iOS 13.4.1 - and it works good. Thanks for the update. Apple can you please provide some useful input on this subject? Read reviews, compare customer ratings, see screenshots and learn more about plco for player. Appel have always been quick to give a refund if there is a problem. Share Improve this answer Follow edited May 2, 2012 at 20:49 Items I've purchased previously and content I recorded and put in iTunes both work fine. Apr 11, 2017 9:00 PM in response to KonKrypton. Solution 1: Restart Apple TV. iPhones account for about 50% of smartphone usage in the US, meaning the majority . All of my content is on my phone. 1-800-MY-APPLE, or, Sales and IPv6 Configuration. Then, go to Manage Installed Applications. The fact that it plays ok on your Mac indicates it's not a problem with a corrupt episode. provided; every potential issue may involve several factors not detailed in the conversations So it's either the Arrow episode or the TV, or both. Apple tv, how to fix. Ive seen on forums and other media outlets of people complaining of these issues since the release of 13.4 and yet nothing has been done to address it. This set up is also advisable if you're . Go to Watch Now. The rest say "There was a problem loading this content". To start the conversation again, simply Any thoughts? Apr 13, 2017 1:20 PM in response to Smith0515. This site contains user submitted content, comments and opinions and is for informational purposes only. rkaufmann87, User profile for user: Im not sure if Im more upset or more concerned that also Apple is going along the poor design and worse implementation path Problem loading content on Apple TV app, User profile for user: What about the iPhone 11 Pro Max and iOS 13.4+ is no longer supported all of a sudden. Apr 13, 2017 1:21 PM in response to KonKrypton, I have the same issue, I can whatch them on my ipad or my iphone just not on the apple tv, Apr 13, 2017 2:47 PM in response to KonKrypton. Started around 4th or so. 4. . User profile for user: Lordgaben, User profile for user: I worked with the first tech who then sent me to a supervisor, who then sent me to another tech who was more Apple TV savvy. Learn more What does it cost? provided; every potential issue may involve several factors not detailed in the conversations Looks like no ones replied in a while. It's not the episodeI have season passes to NCIS, NCIS: Los Angelos, NCIS: New Orleans, Law and Order:SVU and MTV's The Challenge. Downdetector only reports an incident when the number of problem reports is significantly higher . More Apple Original series are being added to the TV app frequently, so keep checking to discover new TV shows on Apple TV+. Since it seems to happen to only half of the downloaded movies, you may need to delete and download the movies again. Way 12. Ever since iOS 13.4 then 13.4.1 I have had issues watching my movies on my iPhone via the Apple TV app. Videos with 2-ch AAC playing ok. Another issue I discovered is that I cannot even watch them via AirPlay from my iMac to the AppleTV. If. When you release the two. Apr 13, 2017 3:18 PM in response to Kelgarr, I can even purchase old episodes but cant watch anybof the new ones ore watch any of the my season passes new episodes but I can watch the old ones, must be a glitch or something with new episodes, and I also restart ireset etc etc nothing works, User profile for user: I deleted the Emby app and I restarted my Apple TV 4K. Littlesammyp, User profile for user: Very weird. Looks like no ones replied in a while. Josef-Konrad Radomski, User profile for user: Solution 2: Check Internet Connection. Agreed - not a network problem. Keep us up to date! Thank you for contacting Apple Support Communities. I have iMac 5K 27" 2017 running Catalina 10.15.4, My video library is on a repurposed 2 TB Apple Time Capsule running running 7.8.1 that I am using as a home media server (for several years). If I do multi-channel, I have no voices or main audio. Apple Footer. This happens every time I try to play a movie. Reports a problem is an option at the bottom of the list. The application itself can be found on the Apple and Android app stores. This site contains user submitted content, comments and opinions and is for informational purposes only. Fully wired ethernet home network. all connections are cabled from router: NAS devices, computer, Apple TV, etc. Apr 5, 2017 1:48 PM in response to KonKrypton, Apr 8, 2017 11:10 PM in response to RJG1999, Apr 11, 2017 12:13 PM in response to Josef-Konrad Radomski. The problem is the new iOS update 13.4.1. This same Apple TV will play all Apple purchased content and content from all other installed applications (Netflix, CNNgo, CBS, etc.) Forgot your Apple ID? You can also try updating your Apple TV's operating system. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of I am experiencing an issue with the Apple TV apps where the audio is not playing properly through multichannel audio (Best Output) through AppleTV. Find a channel, then open it. A forum where Apple customers help each other with their products. You can experience various contents such as characters, music, videos, and fortunes at various places such as events, stamp rallies, pamphlets and produ I clicked the "Reset" button, said NO I did not want to copy the source files over to my iMac (1.5 TB of video). Updating your Mac will also update the TV app. The problem isn't our MP4 videos. Any idea why? What is the the time table for this?? It has survived not only five centuries, If you hold down the Menu button and the down arrow on the remote for 10 sec until the LED on the front of the Apple TV begins to flash. I only try to play my downloaded movies on my Iphone. Hopefully I'll either figure it out or whatever the problem is (sunspots, curse, or evil computer) will resolve itself in time. Apr 18, 2020 11:23 AM in response to vazandrew. I haven't watched the whole thing, as there is more than one person here who wants to see it and we'd like to see it together on the TV. Reset the TV app's warnings, cache and clear your play history. Apple: FIX THIS. All the online help *****, not least because the Apple TV hardware name is now conflated with the app name which makes searches for the latter less useful. I added Emby for Apple TV 4K but I cannot get the 4K movies to play on my Apple TV. I would recommend you use this article to help troubleshoot the issue. Need to take another crack but its such a time drain. The issue appeared within the last couple weeks. Take care to properly plug one end of the cable into the PC's USB port and the other end into the Apple TV's USB port. If I have to, I'll do the other step and see what happens. Click on Restart, it's located all the way at the bottom of the menu. NONE of my episodes beginning April 4 will load and receive the "error loading content, please try again later." 2) I Opened the TV App on iMac and deleted one of the existing library entries (remember - my source files are on an external drive, so this did not delete the movie, only the entry in my library listing). On your iPhone or iPad: Open the Settings app. I've done enough searching to see responses that say there must be a network problem. I am having the same exact problem as KristenaT. i have the same problem with my ipad pro while moving movie from my pc windows to ipad so i solve it using windows movie maker "i think others video programs will work too " . There's a problem loading this video. Supernrik, User profile for user: Also, this app will allow a dealer to load their contact information and a logo on to a MicroSD card and. I tried to watch the movie again and now I'm getting the error "There's a problem loading this content," like everyone else has said who's replied on this thread. This has been happening to me several times a week and doing this seems to fix the issue. It's recommended to try signing in with your mobile device, especially if you have two-factor authentication (2FA) installed. There's a problem loading this content. . Also just tested and this will play fine if using external audio (BT headphones, HomePod) but not when using the device speakers. Solution 1: Reboot Apple TV This is 100% easy way to fix any problems like there's a problem loading this content when you're facing, there is no doubt that basic issue can be fixed through this way. When will this bug be addressed. And can you watch any older content from prior to last week? Refunds. Apple TV Connected to Wrong Base Station. Due to the nature of your issue you may find more information by using another one of Apple's support resources. All devices have latest software updates. Unplug your Apple TV for a minute or two. I have tried migrating to WiFi connection over Ethernet (no change). captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of User profile for user: 1) I copied a movie onto the desktop of my iMac - gave it a test name, and then added to my TV App as a new movie. I have the same problem. Refunds. Apr 30, 2020 7:57 PM in response to theeaglesfan005, https://www.youtube.com/watch?v=xpw2H9nH3gU. Just open the app, click or tap Apple TV+, and enjoy the shows and movies. I have downloaded, say, 10 films/home videos and only 50% work. Apr 9, 2020 4:14 PM in response to rrive1. To get a refund go into iTunes on you Mac or PC and then go to my account. Aug 9, 2019 7:12 PM in response to riseoftherobots, Aug 9, 2019 7:16 PM in response to SteveGB. SteveGB, User profile for user: captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of Apple TV error loading content I have tried for 2 days to play an episode of Arrow on my 2nd Gen TV. The below article will discuss how to fix error loading content on Apple TV and help you find an appropriate solution for the unwanted problem. The TV app on AppleTV says "Content unavailable. Side note: I bought an episode of Supergirl 2 days prior to the Arrow episode, and it plays fine. ask a new question. There is a bug within the iOS update that is causing our content to no longer play when it's played just fine before updating the iOS. This site contains user submitted content, comments and opinions and is for informational purposes only. It also isn't our internet connection since we don't need an internet connection to play our videos as they are all downloaded directly to our iPads. Choose the Subscribe or Try It Free button. Looks like no ones replied in a while. When will this bug be addressed. Always, I get the message, "There was an error loading this content. vazandrew - I am actually having the same error and it is recent and since upgrade Catalina on iMac, to iOS 13.3.1 on iPhone X, and tvOS 13.4 on Apple TV 4th Gen. ask a new question. Download an Internet speed test app from the Apple App Store and test your connection speed (or test your download speed on a computer connected to the same network as your Apple TV. Older episodes play no problem. The following troubleshooting step will help you clear out your MAC address: Settings > Network Settings > Advanced Settings > Alternate Mac Address > Clear it and the console should restart. Conclusion: Apple TV Streaming Issues. I'm not certain which of the updates seem to have created the issue because most happened fairly recently (except Catalina upgrade). How do we get this escalated for Apple to fix it? i dont think its my network because the movies wont play on cellular or WiFi. omissions and conduct of any third parties in connection with or related to your use of the site. Have spent 3hrs hitting dead ends with chat and phone support so far. Joseph_S. Watch Apple TV channels in the Apple TV app Open the Apple TV app. Downloaded the new iOS update 13.4.1 and then the problems started. KristenaT, User profile for user: There's a Problem Loading this Content error on Apple TV, iPhone & iPad when Playing Movie in iOS 13 - YouTube 0:00 / 7:08 There's a Problem Loading this Content error on Apple TV,. Here is how: Open the TV app on your Mac Kelgarr, call provided; every potential issue may involve several factors not detailed in the conversations I have not been able to see Arrow or last week's Legends either on my ATV. vStewed, call I tried re-downloading it from the iTunes store, but it didn't help. This is obviously an issue! Did you get anywhere on this issue? bernard@lanecove, User profile for user: I get the same message "error loading content". In this video you will see how to fix this problem when it happens in any user account. Apple TV 4K, tvOS 12 Posted on Jul 15, 2019 2:14 AM Reply Step 3: Find the Disney Plus app. When you attempt to play the downloaded movies are you connected to the internet? Have the same problem. Its happening the same thing to any new episode is not available not even thru airplay does this is happening just with old apple tvs? riseoftherobots, User profile for user: only. To do this, open a browser and search for 'Internet speed test'). without any issues or problems. You can do this by going to Settings > System > Restart, or by holding the Menu and TV button until the light on the front of the Apple TV begins blinking rapidly. For example, the router may not be working properly or there is a problem with your phone's network settings. This apple tv is unable to delete or download apps and just has a pre determined list. There are times when it feels like the TV app needs to authenticate with an Apple server somewhere, and someone changed something on the server side. If I switch to the Samsung TV app, I get . apple tv app problem loading content When an unknown printer took a galley of type and scrambled it to make a type specimen book. I think that Apple have been playing around with their software and . Based on what you stated, it seems like there is a problem loading content on the Apple TV app. It seems to be fixed in the latest iOS 13.6 (17G5045c) Public beta. May 10, 2020 3:28 AM in response to sdean5a. There is another thread at another website with numerous other people having the same issue appears. I use FF-Works to correct (a GUI for FFmpeg). Does ITVX cater for any disabilities? Then try to re-open the Google Play Store. Winegard ConnecT How to update the software For use with all Winegard ConnecT products REV1 6/20 WR-53 2 There are two options when performing a software update on a Winegard ConnecT product . Valid only on qualifying purchases in U.S. for new Apple Card customers who open an account and use it from 12/1/22 to 12/25/22 at Apple Store locations, apple.com, the Apple Store app, or by calling 1-800-MY-APPLE. "There is a problem loading content." I'm getting this message when trying to stream from my AppleTV app on my iPad to to my Android TV via AirStream app. Jun 29, 2020 9:40 PM in response to rrive1. provided; every potential issue may involve several factors not detailed in the conversations I have refreshed the Home Sharing settings on Apple TV. Apple may provide or recommend responses as a possible solution based on the information Start by browsing in the Apple TV+ tab on the Apple TV app or here on tv.apple.com.You'll find hits like the Emmy-winning Ted Lasso, critically-acclaimed Morning Wars and sci-fi epic Foundation, plus new and popular shows like Severance, Slow Horses and WeCrashed. KonKrypton, User profile for user: THANK YOU so much for doing the phone thing! Apple may provide or recommend responses as a possible solution based on the information I can play them on my phone or Mac, but it's a no go for last week's shows and I even went so far as a complete factory restore. any proposed solutions on the community forums. This morning, I decided to check my modem settings and went in via the browser login (for me, my modem is set up to use 192.168.1.1 IP address. Clear Google Play Store's app cache, following these instructions: Open your device's Settings app. This needs looking at. Watch Apple TV+ on the Apple TV app, which is already on your favorite Apple devices. Download, and reinstall Apple TV. But it's not that simple. I have about 5 seasons of 5 different shows I'm currently keeping up with and beginning last week, every one of them will not load and I get the "error loading content, try again later' message. I am having the Sam issue - on IPad Pro - but I watched the movie two thirds through - stopped to go and do something and when I came beak to pick it up it started to error. Solution 5: Change Video Quality. 1-800-MY-APPLE, or, Sales and The movies are they home movies or from somewhere else.please be a bit more specific. You can update your Mac by going to the Apple menu > System Preferences and Software Update. thegolddon. The bug may be your network or the content you are attempting to Airplay. You can also watch Apple TV+ on streaming platforms, popular smart TVs, and AirPlay-enabled TVs with the Apple TV app or watch online at tv.apple.com. So the problem with the iPad OS versions 13.4 - 13.4.1. Satisfied Customers.The LG G1 is a direct replacement for last year's GX model and adds in a few new features for 2021 including a new 'Evo' OLED panel promising better peak brightness performance. Apple may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Apple can therefore provide no guarantee as to the . If you use Family Sharing and you want to see content that a family member purchased, tap the family members name. 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