The use of the key. For more information on service specific administrator roles, such as Webex site administrator and Webex Contact Center administrator, you can read about them in the sections below. Support staff that access your organization will generally have the role of read-only administrator. Users can become full administrators, or a combination of support administrators, user and device administrators, device administrators, read-only administrators, or compliance officers. Webex Contact Center provides a dedicated Contact Center Service Administrator role that allows users to administer and manage the contact center service and licenses. The application you select opens in a new browser window, where you can sign in or sign up to the app. Key type. Control Hub will indicate an error when you try to verify the emails of users who are in the consumer organization. Also returned when the requested format is not supported by the requested method. Not enrolled in the Apple Developer Program yet? Download; Support; Contact Sales +1-888-469-3239; Webex. End user's unique, six digit verification code. Authorization Code Flow with Proof Key of Code Exchange, Getting an ID Token with Authorization Code Flow, Getting an ID Token with Authorization Code Flow with Proof Key of Code Exchange, Getting an Access Token with Device Grant Flow, Getting an ID Token with Authorization Code Flow with Implicit Flow, Implementing PKCE with Authorization Code Flow, https://oauth-helper-a.wbx2.com/helperservice/v1/actions/device/callback, https://oauth-helper-r.wbx2.com/helperservice/v1/actions/device/callback, https://oauth-helper-k.wbx2.com/helperservice/v1/actions/device/callback, Authorization Code Flow with Proof Key for Code Exchange, supported OpenID Connect authentication flows, OAuth 2.0 and OpenID Connect API Endpoints, Getting ID and Access Tokens with Authorization Code Flow with PKCE, Getting an ID Token or Access Token with Implicit Flow, Type of grant, which determines the authorization flow. You can remove external administrators from your organization at any time. For either Authorization Code Flow, create a login page that initiates the authorization process by directing the user's web browser to the Webex. See the Webex Calling Detailed Call History API documentation for details. For more information about Contact Center administrator roles, see this article. Try again later. Below is a sample request for an authorization code. The following is an example request for an access token that contains the client ID and secret in the request body. This article describes how to manage administrative roles and lists the privileges associated with each role. URL of the authorization server's authorization endpoint, URL of the authorization server's token endpoint, URL of the authorization server's UserInfo endpoint. When your account is first set up, the administrator from the partner organization becomes the full administrator for your organization, and can set up additional administrators. The value should be specified in email format. The following scopes are available with Login with Webex. The request must contain an Authorization , where is a Base64-encoding of your integration's client ID and secret separated by a colon. For apps that act only on behalf of the user and make a small number of API requests a standard Webex user account can be used. If you want a Webex site administrator to have hosting privileges, then you can assign a host license to them. The following table shows you the data that the CSV file exports. An ID token is a signed, Base64-encoded JSON Web Token (JWT). Time when the user authentication occurred. Full administrators cant assign the Advanced Troubleshooting Access role to themselves. API access token with scopes specified in initial request to authorization server. File(s) cannot be scanned for malware and need to be force downloaded. Additional information about the user or resource in JSON-formatted string, for example: The authorization request is still pending as the end user hasn't yet completed the authenticating with Webex and approving the request. Assign, edit, or remove contact center licenses from users. The following redirect URIs must be added to the Webex integration associated with the client_id used in the request. Sign in to Control Hub at https://admin.webex.com, and open the Users page. APIs. The OAuth server redirects the user's browser to the Webex authentication page where the user signs into their Webex account and accepts the requested OpenID scopes. Assigning external administrators for "break glass" scenarios. Try again later. Log into the Apple App Store Connect Users and Access page using the your Apple ID. CAUTION! As a full administrator of your organization, you can also adjust the administrator privileges for external administrators. The following is an example of an ID token that was generated with just the "openid" scope. Login with Webex supports the following OAuth flows: In this authorization flow your app (the OAuth client) first obtains an authorization code from the authorization endpoint, which it then exchanges for an ID token (or access token) from the access token endpoint. When the user with this role signs in to Control Hub, they can: On that page, click the Launch Webex Events portal button to open Socio. If this user belongs to a partner organization that manages your subscription, choose Full administrator privileges or Provisioning administrator privileges. The Call Plan, in addition to calls made to Webex accounts, also enables you to call anyone with a domestic or international phone number (billed per minute). The following user profile claims are returned. OpenID Connect is built on the OAuth 2.0 protocol, the same protocol used by Webex Integrations to get permission from a user to make Webex API calls on their behalf. The Webex REST API responds with a JSON object that contains the ID token and access and refresh token. Once the user has authenticated with Webex and accepted the requested permissions (scopes) they are redirected to the redirect_uri specified in the request. 503: Service Unavailable: Server is overloaded with requests. See, Specifies whether the authorization server prompts the user to reauthenticate. Login with Webex lets users login to your app or service using their Webex account. Login with Webex uses those same flows, with some additional parameters, to obtain ID tokens. Now that you've invited our team to your Apple Developer account, you're ready for the last step publishing your Branded App! If the response_type was code then the Authorization Code flow is inititated and the response contains a code URL query parameter that can be exchanged for an ID token, access token, or both at the Access Token endpoint. The lifetime in seconds of the access token. The Webex Events administrator role has access to Webex Events (formerly Socio) and can grant access to others. This role allows full administrators, read-only administrators, and support administrators to access the Live Meeting page in the Troubleshooting tab, and lets full administrators join meetings that are in progress with just the click of a button. A Developer Sandbox provides you with a Webex administrator account for a "dummy" organization you can use to develop and test bots, integrations, and embedded apps outside of your primary organization. Small business account management (paid user), Webex Calling Detailed Call History API access, Find specific administrators in Control Hub, Export the List of Administrators as a CSV File, add and delete users, assign administrative roles to users, manage users statuses, and manage licenses for users, register or deregister new devices and phone numbers, view and export administrator activity logs, Webex Calling Detailed Call History API documentation, Advanced Diagnostics and Troubleshooting in Control Hub, grant or deny administrative access to anyone, Ensure regulatory compliance of Webex App and Meetings content. In the Roles section, check the App Manager box. For details see Getting an ID Token with Authorization Code Flow with Proof Key of Code Exchange. Login with Facebook. If you have a confirmed ticket order, join us in person, not via WebEx. You can assign external administrators as a way to access your organization in case of emergency sign-in issues, such as if SSO isn't working properly for a SSO-configured organization. The Call Plan also includes call waiting, call forwarding, call holding and transferring, and visual voicemail. Otherwise you get the updated filtered list in the current CSV file download. ID tokens are signed, Base64-encoded JSON Web Tokens (JWTs) that act as proof a user authenticated with Webex, and that contain information ("claims") about the authenticated user, such as their email or name. If you previously invited us using the old hello@socio email, you'll have to re-invite us using brandedapps@atsocio.com, as noted later in this article. Click the button below to get started. The request is understood, but it has been refused or access is not allowed. Once the user has finished the authorization process the app's next polling request will return 200 OK and the response body will contain the access token and refresh token, for example: To use the Device Grant flow your Webex Integration must include the following as redirect URIs. Webex . In the New Embedded App page enter the requested information for your application: Where does your app work? The requested resource is no longer available. For details see Getting an ID Token with Authorization Code Flow with Implicit Flow. The response is JSON Resource Descriptor that contains information about the requested user. If omitted, the default value is true. The following is an sample successful response from a request /v1/userinfo. If you're managing multiple Webex organizations for your customers, refer to the administrator roles in Partner Hub article. Webex App Sign in or get your username and password Sign into Webex Meetings How do I retrieve a Webex user ID and password Problems signing in? Server is overloaded with requests. Can perform all contact center administrative activities that a partner full administrator can perform. TroubleshootingThe user can only access the Troubleshooting tab to view recent Webex meetings details. Device managementThe user can register or deregister new devices and phone numbers, generate activation codes, and manage workspaces. Here's a list of the responsibilities you can assign: User managementThe user can add and delete users, assign administrative roles to users, manage users statuses, and manage licenses for users. Login with Webex removes friction for users and makes their experience 10x better. Users that you add to your organization have no administrative privileges at first. For example, a person may not be added to a room more than once. To use Basic authentication, add an Authorization HTTP header whose value is Basic , where are a Base64-encoding of client_id and client_secret separated by a colon (e.g. Comma separated lists of administrative roles held by the exported users. You can set up users in your organization with different administrator roles. Analytics and reportsThe user can only access the Analytics tab to view Webex services usage data. Raw ID tokens are Base64-encoded and must be decoded to access the user data they contain. Proof Key for Code Exchange (PKCE) is an extension to the Authorization Code flow to prevent Cross-Site Request Forgery (CSRF) and authorization code injection attacks. The authorization server's issuer identifier. VQ Conference Manager - the most complete management platform for Cisco Meeting Server. The following are possible response codes for the device authorization response. The app running on the device initiates a request to the. The Webex Calling Detailed Call History API access role allows the user to have access to the REST API that collects data for Webex Calling Detailed Call History reports. Provisioning administrators are added when a partner provisions your Webex services orders. Be sure to check the Access to Certificates, Identifiers & Profiles box in the Additional Resources section. Unique ID assigned to the user. The CreateMeetingServlet creates the meeting with the XML API command java:com.webex.service.binding.meeting.CreateMeeting and gets the <meetingKey> 2. Assign organization account roles in Control Hub, (If you are a partner, you would first open the customer organization where you want to assign roles, and then access that organization's. The following table describes the contact center-specific privileges of all Control Hub administrator roles: Can administer all features of contact center. You can: Create and manage meetings Add and manage meeting invitees Login with Webex is based on OpenID Connect, an identity layer built on the OAuth 2.0 protocol. Download the Webex desktop and mobile apps One platform, with all the ways to connect. Not sure what we're talking about? Embebedded Applications were a key business reason for the new capability, to remove friction when users did no have an account on the partner's platform, so the client team engaged with partners to prove the model would work. Webex site managementThe user can add, modify, and delete Webex sites if the partner enabled Webex site management for customers. The UserInfo endpoint returns user claims about the authenticated user as a JSON object. Login with Webex supports the following OAuth flows: OpenID Connect is built on the OAuth 2.0 protocol, the same protocol used by Webex Integrations to get permission from a user to make Webex API calls on their behalf. You can also see a list of all or specific administrators in Control Hub, including device administrators and compliance officers. A, Something went wrong on the server. Click Create a New App, then click Create Embedded App. Proof Key for Code Exchange (PKCE) code challenge used with Authorization Code flows to prevent Cross-Site Request Forgery attacks. Time at which the ID Token was issued. The following is an equivalent request that uses Basic authentication instead. For example, the following is sample request to /v1/authorize with a response_type of id_token and scope=openid, and state set to a random string. The response is a JSON object with a top-level keys array consisting of one or more verification key objects. CCIE desired (Collaboration) with a strong drive for continuous learning. To demote the administrator to a provisioning administrator, under Administrator roles, uncheck the Full administrator privilege check box. This can be used to associate the user with a new session, for example. Which type of Cisco Webex account do you have? Webex Training Get Started Section Overview Get Started with Cisco Webex Training The WebEx will not be recorded. The client has made too many requests. Get the list of all admin event categories. The partner cant assign themselves access as Full Administrator. Check out Introduction to Branded Apps to learn more. It returns a JSON object whose field names map directly to the claims for the requested OpenID Connect scopes. The request takes a query parameter named resource that identifies the target user of the discovery request. Sign up for free today. Boolean value specifying whether the OpenID Connect Identity Provider (IDP) supports use of the request parameter, with true indicating support. Login with Webex is based on OpenID Connect, an identity layer built on the OAuth 2.0 protocol. Skip to content. Review the user's services roles if you change their organizational role. Login to the Developer Portal and click Start Building Apps or select My Webex Apps from the profile menu in the upper-right. Successful responses will be accompanied with a body in JSON format with the following properties. Webex Sign in to Webex for group chat, video calling, and sharing documents with your team. This role can be assigned to external administrators, and users within the customer organization. Implementing Login with Webex September 13, 2022 Adam Weeks Manager, Webex Developer Evangelism The Webex Platform recently introduced the ability for developers to utilize a Webex user's identity to authenticate with an external platform via the OpenID Connect Standard. The home for Login with Webex documentation is on the Webex Developer Portal at https://developer.webex.com/docs/login-with-webex. Product Manager - Identity Management and Security, https://developer.webex.com/docs/login-with-webex. Hint to the server about the login identifier the user might want to use to log on. The Webex for Government developer portal is available at https://developer-usgov.webex.com. Server's response is a JSON object with an ID token (and access and refresh tokens, depending on the requested scopes). The feature has been deployed on developer.webex.com for all our developer teams to use with world class documentation and developer support. Standard Webex Integrations use OAuth flows to obtain access tokens for making API calls on a user's behalf. With Webex OAuth 2.0 APIs you can both obtain an ID token that proves the user has authenticated with Webex, and an access token to make API calls. It uses an additional generated secret code in the request for the authorization code and ID or access token. JSON array containing a list of Proof Key for Code Exchange (PKCE) code challenge methods supported by the authorization server. Required if the. The following JSON is an example of a token that was generated with "openid" and "email" scopes. Webex download the desktop version of Webex App for more calling, meeting, and messaging features. Assign external administrators as full, read-only, or provisioning administrators in order to clearly define what their responsibilities are in your organization. Included if the, Webex integration client ID. There are many open-source libraries available that can validate JWTs. The unique IDs (email addresses) of the exported users. Device presents the verification URI and user code to the user, or equivalent QR code. Join our webinar on December 14th, for a look back at the Webex Developer Platform in 2022. The URI is appended with a code query parameter that contains the authorization code and the value of the state sent in the request. Expiration time on or after which the ID Token must not be accepted for processing. Instead of interacting directly with the end user's user agent (web browser), the device client instructs the end user to use another computer or device and connect to the authorization server to approve the access request. But as long as an active selling relationship exists between your organization and the partner that you purchased services from, then that partner can regain access to your organization by assigning themselves the role of Provisioning Administrator, which means that the partner will always have access to your organization. After the 28.1.2 update my WebEx ceased to be able to use the virtual web cam. At this point, you have your D-U-N-S number, you've enrolled in the Apple Developer Program, and you're ready to invite Webex Events to your Apple Developer Account! Clients must verify that the nonce claim value in the ID token is equal to the value of the nonce parameter sent in the authentication request. Below is a sample request to /v1/userinfo. The maximum number of seconds since the last time the user was actively authenticated by Webex before they must reauthenticate. The device token authorization endpoint is used to initiate an authorization request on input-constrained client devices such as smart TVs or set-top boxes. The profile scope provides access to basic user profile information, if available. Welcome to Step 3 in our article series about setting up your Apple Developer account for your Branded App. December 15, 2021. Your app sends a request for an authorization code, with the, The OAuth server redirects the user to the integration's redirect URI and appends a, Your app extracts authorization code from the URI and sends it in a request to the token endpoint, along with the. Questions? Something went wrong on the server. To get user claims for all requested OpenID Connect scopes (the "email" or "profile" scopes) you call the UserInfo Endpoint with the returned access token. Log into the Apple App Store Connect Users and Access page using the your Apple ID. Its value is a JSON number representing the number of seconds from 1970-01-01T0:0:0Z as measured in UTC until the date/time. The Webfinger endpoint is used to discover information about people or other entities on the Internet. Set to, URI where the user's browser is redirected after they complete the authentication process. If your organization has a lot of Webex sites to manage, assign users as Webex site, Webex user, or Webex read-only administrators to define ownership and to split up administrative responsibilities for each Webex site. Once the user successfully completes the authorization process on another device the next request to the device token endpoint returns a. The verification endpoint returns a list of JSON Web Keys (JWKs). The request could not be processed because it conflicts with some established rule of the system. Can perform all user management activities for contact center such as: Add or remove users in the customer organization. The following is a request for the Webex OAuth discovery document. For example, if code_challenge_method is S256 the following pseudo-code shows how code_challenge is computed from code_verifier. ID tokens returned by this endpoint only contain claims for the openid scope, regardless of what other OpenID Connect scopes were in the original Device Authorization request. Each role determines the privilege level you have in Control Hub. Filter the user list by All external administrators to see the list of external admins. Add or revoke the Contact Center Service Administrator role from external administrators. Learn more about the Webex API and SDKs to create the next great collaboration app on the Webex Platform. Meetings Messaging Devices. JSON array containing a list of the OAuth 2.0 "response_type" values that this authorization server supports. In this case the request included scope=openid so the JSON object only contains the sub field (claim) from the openid scope. If the integration has multiple registered redirect URIs, this parameter is required and the. Requests must include an Authorization: Bearer header field whose value is an access token obtained via one of the supported OpenID Connect authentication flows. They built this feature using the OpenID Connect Standard so that Security was built in not bolted on. The following is an sample successful response from a request /v1/userinfo. The discovery endpoint returns the information needed for an OAuth client to interact with the Webex authorization server, including its endpoint locations and authorization server capabilities. This is likely to be a different person than a support administrator, who can see meeting analytics and troubleshooting information. If you are exporting a filtered list, wait until the CSV file is downloaded before you change the filter. Design Guidelines. The following is an example request to exchange an authorization code for ID and access tokens. Register Here. The server responds with a JSON object containing the ID token (and an access token and refresh token, depending on requested scopes). Webex site administrators only have access to the users and settings for the Webex site that they're assigned to in Control Hub. If code_challenge_method is plain then code_challenge is equal to code_verifier. In August 2021, Gartner placed Zoom in the leaders section of the analyst firm's Magic Quadrant for Unified Communications as a Service, which includes telephony, video meetings and messaging. Its value is a JSON number representing the number of seconds from 1970-01-01T0:0:0Z as measured in UTC until the date/time. In the Implicit Flow the client requests ID and access tokens directly from the authorization endpoint. Developer Tools; Workspaces. Cannot access the Webex Contact Center administrative interfaces (Control Hub and Management Portal). Click on the list to open the role assignment control. PKCE adds the following parameters to the standard Authorization Code flow: Apps are encouraged to prefer the SHA-256 code challenge method over plain. The following is an example successful response. Requires BS/BE/BTech degree or equivalent with 10 -15 years of shown ability. Company policy and templatesThe user can manage the Webex app content retention policy and configure security settings such as blocking file uploads and blocking external communications. The following diagram illustrates the implicit flow sequence, which is explained below. For example, below is an example request to initiate the Authorization Code flow with PKCE. 502: Bad Gateway: The server received an invalid response from an upstream server while processing the request. Click Invite when you're done. In the Roles section, check the App Manager box. Product: Control Hub Operating System: Web Browser Release: WBS39, WBS33 For: Partner, Administrator December 01, 2022 | 74793 view (s) | 150 people thought this was helpful Assign organization account roles in Control Hub You can set up users in your organization with different administrator roles. If set to, Nonce for Login with Webex requests. Before using the information in an ID token (JWT), or using it as proof that a user authenticated with Webex, you must validate it. Flexible Adaptable for any workstyle, role, or device so you can choose when, where, and how you work. The HostServlet a) Gets the login ticket <loginTicket> with XML API command java:com.webex.service.binding.user.GetLoginTicket For meetings site administrator roles, click Edit, next to Webex Site administrator roles. If you change the Organizational role of a user who has an existing Services role, you could affect their existing services roles. Base64(":")), for example: The body sent in the POST request is a URL-encoded string that contains the following parameters. Filter the user list by the roles you want to see. DevNet Connected Profile. These roles can't be assigned in Control Hub to manage Site Administration managed meeting sites. The requested scopes determine what claims are contained by the ID token returned after a successful authentication. To promote the administrator to a full administrator, under Administrator roles, check Full administrator privilege. The integration must have the. Select both Meeting and Messaging. You can add anyone outside your organization as an external administrator to help maintain your Webex services and users. If participants are having issues during meetings, administrators with this role can quickly find those meetings to join and help sort out the issues. The response to the authorization endpoint depends on the response_type specified in the request. Basic and Meet Plans include the ability to call anyone with a Webex account. We will share steps to take advantage of the Webex platform by building a fully functioning web app. Login with Webex on Developer Applications and 3rd Party Platforms September 6, 2022 Nick Wooler Product Manager - Identity Management and Security Webex enters a brave new world of allowing users and developers the ability to use their Webex Identity to authenticate to our partners platforms or on a device that does not have a keyboard. Call-in Authentication for Your Host Account Specify Call-In Authentication for Your Host Account Specify an Authentication PIN Schedule an Audio Conference with ANI/CLI Authentication This procedure is for host accounts only. Before the user has finished the authorization process the HTTP response to each polling request will have a 428 Precondition Required HTTP error code. You can add anyone outside of your organization as an external administrator. Its value is sent in the initial authentication request as a query parameter. If the response_type was one of id_token, token, or id token token, then id_token and/or access_token properties are appended to the redirect URI's hash fragment. If you have full administrator privileges, you can assign one or more roles to any user in your organization. Read-only administrator access is automatically revoked after some time. Use of this flow is generally discouraged for security reasons. Upon receipt of the user code, device code, and verification URLs, the app does one of the following: Your app begins polling the Device Token endpoint at the interval specified by the interval field in the JSON response to the Device Authorization endpoint. For example, below is a sample request to the Access Token Endpoint to exchange an authorization code for an ID token. Below is a sample JSON response to a request to the discovery endpoint. After the user authenticates with Webex and approves the requested scopes, their browser is redirected to the specified redirect_uri. The only scope required to use Login with Webex is openid. Clients poll the authorization server repeatedly until the end user completes the approval process. There's a comma separated list of the user's administrative roles (or "None"). You can connect technology solutions to business outcomes. User starts authorization flow (by clicking 'Login', for example). Submit RequestOr email devsupport@webex.com Support Portal To see your current support tickets, login to devsupport.webex.com View Requests Check Webex service status at https://status.webex.com Still want more? Steps to obtain access and refresh tokens using Device Grant flow: The app running on the device requests device and user codes from the Device Authorization endpoint (/v1/device/authorize), passing the client ID of your Webex integration and the desired access scopes. Enter the administrator's email address and click Verify email. The token endpoint is used to exchange an authorization code obtained from a previous call to the Authorization endpoint for an ID token, access token and refresh token. The authorization server redirects the user to your app's redirect URI, which is appended with. Identifies the cryptographic algorithm family used with the keyIts value is always "RSA". Documentation Blog Support . This portal is currently in beta. Too many requests have been sent in a given amount of time and the request has been rate limited. Cisco Webex is an app for continuous teamwork. Dividing administrative responsibilities can also ensure greater accountability within your organization. The type of access token, currently only "Bearer" is supported. Resources. In addition, feel free to post questions (and answers) in our Webex Developer Community. Click the Export button at the top-right. String that indicates if user has verified their email with Webex. Download Webex For Windows (64 bit) For Windows (32 bit) Requires Windows 10 or later. Unable to activate your free Webex account Received a blank activation email Can't connect securely to this page. Removing partner external administrators as a customer. The claims in the response are determined by the scopes specified in the original request to the Authorization Endpoint or Device Authorization Endpoint. Chat Us or Email support@socio.events, Invite Webex Events to Your Apple Developer Account, Build and Publish Your Branded Mobile App. The lifetime in seconds of the refresh token. External administrators can't add additional external administrators to your organization. Download the desktop app All Workspaces; Hybrid Work. Below is an example response. Login with a Cisco ID. To authenticate the request, the request body must either contain both client_id and client_secret, or you must use Basic authentication with the following header, where is a base-64 encoding of "client_id:client_secret". For more information about the Live Meeting page and the Admin Join feature, see Advanced Diagnostics and Troubleshooting in Control Hub. Login with Github. 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